I felt that I should send you a note of thanks for your fine services over the past 16 years. The ingenuity, uniqueness, and craftsmanship that you put into your pop-up cards is outstanding. Your customer service is Top-notch. A few years ago, when our order got lost in the mail, you outdid yourself in filling it just a week or so before Christmas. All year long, I get comments about the cards we send out to our customers. Our clients look forward to receiving them each holiday season. The other day, I was in the City Clerks office of a Town Hall, about 60 miles from here, and there on a shelf was a display of all the cards that I had sent her over the years. Needless to say I was quite surprised! Thanks for the great work! Keep it up!